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Local Veterinarian is Philly Finalist for Service, Customer Care

World of Animals of Bethayres made it to the final round of the FirstTrust Bank contest for customer care in the Philadelphia region.

When new ownership came in to take over the World of Animals veterinarians in Huntingdon Valley, a shift in strategy occurred that made the place much more accessible to pet owners. 

Now open seven days a week, pet owners know they have a safe and reliable outlet to get the care for their pets, whatever and whenever that need may be. From preventative care to actually needing an operation, World of Animals, 2611 Philmont Ave., can take care of most needs instead of an emergency room.

Because of these contributions and services, World of Animals is a finalists in the Firstrust Bank presents Philly's Business First Awards. They were selected by the public and now have been narrowed down to one of 17 finalists in the area.

The contest's description reads as:

Recognizing local businesses in the Greater Philadelphia area for their continued success and dedicated service to the people of the Philadelphia region.

The major difference from the previous owners are the hours of operations. World of Animals takes in many pets over the weekend because this is the most opportune time for the owners to bring them in.

"Weekends are are busiest time," business manager Connie Griffiths said. "It definitely makes our Monday smoother. Previously, at vet hospitals, that aren't open on the weekends, Monday's tend to be busy.

"It's so much more easier if they can come in on the weekends if they're working," Griffiths added. "We try to stay open until 8 o'clock at night so they have time after work."

World of Animals can handle most procedures for pet problems. According to Griffiths, it's a 50-50 split of preventative care and performing the procedures on pets if they need it. World of Animals is equipped with various operating rooms each with special needs.

"A lot of times, it's throwing up, coughing, and they just need some medication, they can get relief sooner than going to a regular emergency room," Griffiths said. "They should get a physical even if they are not sick, just like humans."

World of Animals conducts surgeries three days a week at their local facility. About 95-percent of the animals they deal with are dogs and cats. They will take in ferrets and bunnies, but not reptiles, who are required to go to specialists. They also performs spayed and neutering.

For the contest, local residents can cast their vote for World of Animals until Thursday, Feb. 28. The winner will be announced soon after.

You can cast your vote on the Facebook page, or by visiting the FirstTrust web site.

Prizes include:

  • Grand Prize (1):
    • $10,000 grant to invest in their business
    • One ad featuring their business in a local newspaper
    • Free mass media advertising
    • Free financial consultation for their business
    • Mention on Firstrust website
  • Runners Up (2):
    • $2,000 grant to invest in their business
    • Free financial consultation for their business
    • Mention on Firstrust website
  • Honorable Mention (7):
    • $1,000 grant to invest in their business
    • Mention on Firstrust website
carol February 28, 2013 at 12:31 PM
And film star Bradley Cooper's mother takes her pet there. Just an added feature :)
peterscot423 March 22, 2013 at 11:03 AM
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